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We can ship to virtually any address in the world. However, shipping costs vary by country based on customs duties and shipping methods. Some products may also have shipping restrictions for certain international destinations.
When you place an order, shipping and delivery estimates will be provided based on item availability and the shipping option you choose. Since international shipping costs depend on various factors, they need to be calculated separately.
Please contact us before placing an order to confirm the shipping cost. This ensures accurate pricing based on your location and preferred shipping method.
We provide a three-year warranty on the main structure. Within the first year, we offer free shipping for replacement of vulnerable parts. From the second to the third year, vulnerable parts are provided for free, but the buyer is responsible for the shipping cost. After three years, replacement parts are available at half price, with the buyer covering the shipping cost.
The DZ135s Aluminum Reformer with Sliding Footbar offers an advanced Pilates experience with its durable aluminum frame and smoothly adjustable footbar. The sliding footbar allows for precise positioning to support a range of body sizes and exercise variations. Designed for both stability and ease of movement, it ensures a smooth, responsive glide while providing firm support for dynamic and controlled exercises.
Most of our products are oversized and heavy commercial fitness equipment. International shipping costs vary by destination country, delivery address, order quantity, shipping method, and local import requirements.
Please contact us before placing your order to confirm product availability, production lead time, the final freight cost, estimated delivery time, delivery conditions, and unloading requirements. Any shipping amount displayed online is an estimate only until confirmed by us in writing.
Unless otherwise agreed in writing, customs duties, import taxes, customs-clearance fees, storage charges, remote-area surcharges, and destination handling fees are the buyer's responsibility.
Delivery times are estimates and may be affected by production schedules, customs clearance, port congestion, weather, carrier delays, or other circumstances beyond our reasonable control.
Customers are responsible for confirming that the delivery location has suitable access, sufficient doorway and elevator clearance, and any personnel or equipment required for unloading and installation.
Please inspect the packaging and product immediately upon delivery. If visible damage is found, record it on the carrier's delivery receipt, take clear photographs and videos, keep all original packaging materials, and contact us within 48 hours. Shipping-damage claims may be rejected if visible damage was not noted at delivery or supporting evidence is not provided promptly.
Many of our products are made to order or customized according to the customer's selected color, upholstery, dimensions, configuration, branding, or other specifications. Once production has started, customized or made-to-order products cannot normally be canceled, changed, returned, or exchanged unless the product has a verified manufacturing defect or does not match the specifications confirmed in writing.
Customers are responsible for carefully checking all specifications, colors, dimensions, quantities, and customization details before approving the order.
Due to the size, weight, high international transportation cost, and customized nature of our products, we do not normally accept returns or exchanges for reasons unrelated to product quality. This includes change of mind, an incorrect product or configuration selected by the customer, site-access problems, or minor color and texture differences caused by lighting, photography, screen settings, or material batches.
If a return is exceptionally approved in writing, the buyer may be responsible for the original shipping charges, return freight, customs fees, taxes, handling costs, and any applicable restocking fee. The product must be unused, unassembled, undamaged, and returned in its original packaging. Unauthorized returns may be refused.
If a product arrives damaged, has a manufacturing defect, or differs materially from the confirmed order, please contact us within 48 hours of delivery. Include the order number, a description of the problem, photographs and videos of the product, and photographs of the outer packaging and shipping labels.
After verification, we may provide replacement parts, technical support, repair guidance, a partial refund, replacement, or another appropriate solution depending on the nature of the issue. Do not discard the product, damaged parts, or original packaging before the claim has been reviewed.
This policy does not limit any mandatory consumer rights or legal guarantees that cannot be excluded under the laws applicable in the customer's country or region.
| Item No | DZ135S |
| Size | 2370*730*350mm |
| Packing Size | 2600*760mm*490mm, 0.97CBM |
| Material | Aluminum Alloy |
| Net Weight | 68kg |
| Gross Weight | 120kg |
| MOQ | 1 Set |
| Logo | Customized Logo Available |
| Leather Color | Customized color Available |
| Packaging | Plywood Case Or Sitting Box Carton |
| Logo | Customized Logo Available |
| Port | Tianjin/Ninngbo/Shenzhen, ect |
We offer ODM and OEM services, allowing us to design products based on your drawings or specific requirements. Free logo customization is available, and you can choose any leather color at no additional cost.
Shipping costs vary depending on customs duties and shipping methods in each country. Fees are calculated separately, so please contact customer service before placing an order to confirm the shipping cost. Delivery times also differ by region; for details, please inquire with our support team.
We provide a 3-year warranty on the main structure. Within the first year, we offer free replacement and shipping for easily worn parts. From year 1 to year 3, replacement parts are free, but buyers cover shipping costs. After 3 years, parts are available at half price, with shipping paid by the buyer.
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