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We can ship to virtually any address in the world. However, shipping costs vary by country based on customs duties and shipping methods. Some products may also have shipping restrictions for certain international destinations.
When you place an order, shipping and delivery estimates will be provided based on item availability and the shipping option you choose. Since international shipping costs depend on various factors, they need to be calculated separately.
Please contact us before placing an order to confirm the shipping cost. This ensures accurate pricing based on your location and preferred shipping method.
We provide a 1-year warranty on the whole machine, including wear parts. Distributors can agree an extended frame warranty of up to 3 years.
Eligible replacement parts are air-shipped free of charge within the warranty period.
If you need a replacement part, contact our team by email or WhatsApp with your order number and model.
The TMAX DZ163 is a commercial aluminum Pilates reformer built for group classes and daily studio use. An aluminum alloy frame with wooden end decks and wood trim, five German WAGNER piano-wire springs (1 yellow / 3 red / 1 blue), a 3-position spring bar and a 5-position footbar give instructors precise, repeatable set-ups. A jumpboard and sitting box are included as standard, and pre-reserved half-tower mounting brackets let studios add a half tower later as their programming grows. Suited to Pilates studios, gyms, distributors and OEM/ODM partners.
A closer look at the DZ163 aluminum Pilates reformer: aluminum frame with wood trim, five German WAGNER springs and smooth carriage movement.
| Item | Value |
|---|---|
| Model | DZ163 (aluminum alloy frame with wooden end decks / wood trim; no tower — half-tower mounting brackets pre-reserved) |
| Frame material | Aluminum alloy with wooden end decks / wood trim |
| Product size (L×W×H) | 2490 × 695 × 425 mm |
| Net weight | 98 kg |
| Gross weight | 135 kg |
| Package size | 2650 × 770 × 570 mm / 1.16 CBM |
| Springs | 5 × German WAGNER piano-wire (1 yellow / 3 red / 1 blue) |
| Spring bar (gear system) | 3-position adjustable |
| Footbar | 5-position adjustable |
| Tower readiness | Pre-reserved half-tower mounting brackets for a later half-tower upgrade |
| Max user weight | 150 kg |
| Standard configuration | Carriage, resistance springs, footbar, pulleys & ropes, jumpboard and sitting box (standard); other accessories confirmed with your quotation |
| Frame finish | Powder coating, painting or anodizing; colour matched to your Pantone code |
| Compliance | TMAX holds CE and ISO 9001:2015 (certificate no. 18626Q00486R047) for the pilates product line |

Five German WAGNER piano-wire springs (1 yellow / 3 red / 1 blue) give smooth, consistent resistance. The spring bar (gear system) adjusts to 3 positions, changing the starting tension so instructors can fine-tune each exercise.

A padded carriage with ergonomic shoulder rests and headrest keeps clients stable through group classes. Upholstery is available in microfiber or silicone leather in custom colours.

Height-adjustable risers and pulleys at the head end set the line of pull for each client and exercise.

The footbar adjusts to 5 positions, so instructors can match each client's body size and exercise quickly between group classes.

A close look at the foot end: the adjustable footbar and the wheels, shown together so you can see how the end of the reformer is laid out.

Jumpboard and sitting box are included as standard, so studios can expand class programming without ordering extras first.
Imported from Germany, WAGNER springs are made of high-quality piano wire for exceptional elasticity, consistent resistance and long service life.
The DZ163 is fitted with five WAGNER piano-wire springs: 1 yellow (light), 3 red (heavy) and 1 blue (medium).

| Extension (mm) | Yellow (KG / LB) | Blue (KG / LB) | Red (KG / LB) |
|---|---|---|---|
| 100 | 3.1 / 6.82 | 4 / 8.8 | 7.3 / 16.06 |
| 300 | 4.7 / 10.34 | 6.6 / 14.52 | 12.7 / 27.94 |
| 500 | 6.3 / 13.86 | 9.2 / 20.24 | 18 / 39.6 |
| 1100 | 11.1 / 24.42 | 16.9 / 37.18 | 33.8 / 74.36 |
Pilates studios equipping group-class rooms; gyms and wellness clubs adding reformer classes; distributors building an aluminum reformer line; and OEM/ODM brands that need factory-direct supply with logo, colour and packaging control. A strong choice for studios that want to start with reformer classes and add half-tower work later.
Yes. The DZ163 has pre-reserved half-tower mounting brackets, so a half tower can be installed later without changing the reformer. Want it from day one? Choose the DZ163T (DZ163 with half tower). Tell us when you order or when you upgrade, and we will confirm the compatible half-tower kit on quotation.
Five German WAGNER piano-wire springs: 1 yellow (light), 3 red (heavy) and 1 blue (medium).
The footbar adjusts to 5 positions and the spring bar (gear system) to 3 positions.
An aluminum alloy frame with wooden end decks and wood trim. Finish options include powder coating, painting or anodizing, with colour matched to your Pantone code.
150 kg.
Yes. TMAX is a factory-direct manufacturer and supports private-label projects with your logo, nameplate, frame colour, upholstery colour and packaging. You can also send ideas, reference images or drawings for custom sampling and quotation.
Each reformer ships in one package of 2650 × 770 × 570 mm (1.16 CBM, gross weight 135 kg). Carton, wooden crate and corner-protector options are available. Lead time and freight are confirmed on your quotation.
The whole machine, including wear parts, is covered for 1 year. Distributor partners can agree a frame warranty of up to 3 years in a written distributor agreement. Eligible replacement parts can be air-shipped free of charge during the warranty period.
Yes. TMAX supplies installation videos and product manuals. Distributor partners can also request product photography support, custom manuals, nameplates and branding assets.
Factory Direct · OEM/ODM · Worldwide Supply
Tell us the product model, quantity, destination country, colour and branding requirements. Our team will confirm the recommended configuration, production lead time and international freight cost for your project.
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Oversized and customized equipment: please confirm specifications and shipping costs before placing an order.
Most of our products are oversized and heavy commercial fitness equipment. International shipping costs vary by destination country, delivery address, order quantity, shipping method, and local import requirements.
Please contact us before placing your order to confirm product availability, production lead time, the final freight cost, estimated delivery time, delivery conditions, and unloading requirements. Any shipping amount displayed online is an estimate only until confirmed by us in writing.
Unless otherwise agreed in writing, customs duties, import taxes, customs-clearance fees, storage charges, remote-area surcharges, and destination handling fees are the buyer's responsibility.
Delivery times are estimates and may be affected by production schedules, customs clearance, port congestion, weather, carrier delays, or other circumstances beyond our reasonable control.
Customers are responsible for confirming that the delivery location has suitable access, sufficient doorway and elevator clearance, and any personnel or equipment required for unloading and installation.
Please inspect the packaging and product immediately upon delivery. If visible damage is found, record it on the carrier's delivery receipt, take clear photographs and videos, keep all original packaging materials, and contact us within 48 hours. Shipping-damage claims may be rejected if visible damage was not noted at delivery or supporting evidence is not provided promptly.
Many of our products are made to order or customized according to the customer's selected color, upholstery, dimensions, configuration, branding, or other specifications. Once production has started, customized or made-to-order products cannot normally be canceled, changed, returned, or exchanged unless the product has a verified manufacturing defect or does not match the specifications confirmed in writing.
Customers are responsible for carefully checking all specifications, colors, dimensions, quantities, and customization details before approving the order.
Due to the size, weight, high international transportation cost, and customized nature of our products, we do not normally accept returns or exchanges for reasons unrelated to product quality. This includes change of mind, an incorrect product or configuration selected by the customer, site-access problems, or minor color and texture differences caused by lighting, photography, screen settings, or material batches.
If a return is exceptionally approved in writing, the buyer may be responsible for the original shipping charges, return freight, customs fees, taxes, handling costs, and any applicable restocking fee. The product must be unused, unassembled, undamaged, and returned in its original packaging. Unauthorized returns may be refused.
If a product arrives damaged, has a manufacturing defect, or differs materially from the confirmed order, please contact us within 48 hours of delivery. Include the order number, a description of the problem, photographs and videos of the product, and photographs of the outer packaging and shipping labels.
After verification, we may provide replacement parts, technical support, repair guidance, a partial refund, replacement, or another appropriate solution depending on the nature of the issue. Do not discard the product, damaged parts, or original packaging before the claim has been reviewed.
This policy does not limit any mandatory consumer rights or legal guarantees that cannot be excluded under the laws applicable in the customer's country or region.
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For a wholesale or customized project, contact our team to confirm the specifications, quotation, payment, delivery and after-sales terms in your sales agreement.