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We can ship to virtually any address in the world. However, shipping costs vary by country based on customs duties and shipping methods. Some products may also have shipping restrictions for certain international destinations.
When you place an order, shipping and delivery estimates will be provided based on item availability and the shipping option you choose. Since international shipping costs depend on various factors, they need to be calculated separately.
Please contact us before placing an order to confirm the shipping cost. This ensures accurate pricing based on your location and preferred shipping method.
We offer free replacement parts within one year of purchase, including shipping costs. If any part needs to be replaced within this period, we will cover all associated expenses.
From the second year to the third year, we provide free replacement parts; however, the buyer is responsible for the shipping costs.
After three years, replacement parts are available at half price, with the buyer covering the shipping costs.
If you need replacement parts, simply log in to your account, view the order using the "Complete Orders" link under the My Account menu, and click the "Request Replacement Parts" button. We will notify you via email once your request has been processed and shipped.
Commercial Studio Series · DZ1832FT
The DZ1832FT brings reformer, tower and trapeze-based training together in one professional system. Its refined maple frame, full-height stainless steel structure and expanded spring configuration give instructors a flexible platform for strength, mobility, stability and controlled rehabilitation-focused programming.
The full-height tower substantially expands the exercise vocabulary of a standard reformer. Instructors can move between carriage work, spring-assisted standing and seated exercises, push-through movements and suspended configurations without changing machines. This integrated format is well suited to private sessions, advanced studio programming and facilities that need more training functions from each floor position.
The tall stainless steel framework provides overhead and side attachment positions for springs, straps and trapeze accessories. Its expanded layout supports assisted stretching, controlled strength work and full-body movement patterns. The longer, thicker spring configuration is designed for consistent resistance and a broad working range; final spring quantities and resistance levels should be confirmed with the quotation.
The integrated footbar structure is engineered to remain firm during repeated studio use. Multiple working positions help instructors adapt setup to different body proportions and exercise requirements. Its padded curved surface offers comfortable contact for footwork, bridging and supported standing patterns, while the maple side frame provides a stable base.
The suspended trapeze handle creates additional possibilities for assisted mobility, balance and controlled loading. Soft padding improves comfort at the contact point, while the spring and strap connections allow the instructor to adjust support according to the movement. It is particularly useful when programming exercises that combine stability, range of motion and progressive resistance.
Multiple eyelets positioned around the full tower make it easier to change spring height, direction and leverage. This flexibility supports upper-body, lower-body and integrated movements from standing, sitting, kneeling or lying positions. Thick stainless steel components reinforce the commercial appearance and provide a secure framework for repeated instructor-led sessions.
The carriage layout combines supportive upholstery, ergonomic shoulder rests and a carefully guided rope system for controlled reformer movement. The exclusive solid aluminum pulley arrangement helps the ropes travel cleanly, while the contoured shoulder supports improve positioning during supine and kneeling exercises. Easy-clean upholstery and resilient cushioning are practical for repeated studio sessions.
The push-through bar supports guided spinal articulation, shoulder mobility, leg work and controlled strength exercises. Springs can be attached at different tower positions to change resistance direction and exercise intent. A padded bar surface provides a more comfortable point of contact, while the surrounding safety strap and connection hardware help instructors configure the system for the selected movement.
| Model | DZ1832FT |
|---|---|
| Product Type | Commercial Pilates Reformer with Full Tower |
| Frame Material | Maple wood |
| Product Dimensions | 2570 × 670 × 2000 mm (L × W × H) |
| Packing Dimensions | 2620 × 690 × 540 mm |
| Packing Volume | 0.98 CBM |
| Net Weight | 122 kg |
| Gross Weight | 161 kg |
TMAX supports project-based customization for studios, distributors and private-label brands, including upholstery colours, confirmed wood selections and finishes, logos, nameplates, labels, packaging and instruction materials. Because this is oversized commercial equipment, please contact us before ordering to confirm the final configuration, lead time and freight cost for your destination.
Most of our products are oversized and heavy commercial fitness equipment. International shipping costs vary by destination country, delivery address, order quantity, shipping method, and local import requirements.
Please contact us before placing your order to confirm product availability, production lead time, the final freight cost, estimated delivery time, delivery conditions, and unloading requirements. Any shipping amount displayed online is an estimate only until confirmed by us in writing.
Unless otherwise agreed in writing, customs duties, import taxes, customs-clearance fees, storage charges, remote-area surcharges, and destination handling fees are the buyer's responsibility.
Delivery times are estimates and may be affected by production schedules, customs clearance, port congestion, weather, carrier delays, or other circumstances beyond our reasonable control.
Customers are responsible for confirming that the delivery location has suitable access, sufficient doorway and elevator clearance, and any personnel or equipment required for unloading and installation.
Please inspect the packaging and product immediately upon delivery. If visible damage is found, record it on the carrier's delivery receipt, take clear photographs and videos, keep all original packaging materials, and contact us within 48 hours. Shipping-damage claims may be rejected if visible damage was not noted at delivery or supporting evidence is not provided promptly.
Many of our products are made to order or customized according to the customer's selected color, upholstery, dimensions, configuration, branding, or other specifications. Once production has started, customized or made-to-order products cannot normally be canceled, changed, returned, or exchanged unless the product has a verified manufacturing defect or does not match the specifications confirmed in writing.
Customers are responsible for carefully checking all specifications, colors, dimensions, quantities, and customization details before approving the order.
Due to the size, weight, high international transportation cost, and customized nature of our products, we do not normally accept returns or exchanges for reasons unrelated to product quality. This includes change of mind, an incorrect product or configuration selected by the customer, site-access problems, or minor color and texture differences caused by lighting, photography, screen settings, or material batches.
If a return is exceptionally approved in writing, the buyer may be responsible for the original shipping charges, return freight, customs fees, taxes, handling costs, and any applicable restocking fee. The product must be unused, unassembled, undamaged, and returned in its original packaging. Unauthorized returns may be refused.
If a product arrives damaged, has a manufacturing defect, or differs materially from the confirmed order, please contact us within 48 hours of delivery. Include the order number, a description of the problem, photographs and videos of the product, and photographs of the outer packaging and shipping labels.
After verification, we may provide replacement parts, technical support, repair guidance, a partial refund, replacement, or another appropriate solution depending on the nature of the issue. Do not discard the product, damaged parts, or original packaging before the claim has been reviewed.
This policy does not limit any mandatory consumer rights or legal guarantees that cannot be excluded under the laws applicable in the customer's country or region.
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