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We can ship to virtually any address in the world. However, shipping costs vary by country based on customs duties and shipping methods. Some products may also have shipping restrictions for certain international destinations.
When you place an order, shipping and delivery estimates will be provided based on item availability and the shipping option you choose. Since international shipping costs depend on various factors, they need to be calculated separately.
Please contact us before placing an order to confirm the shipping cost. This ensures accurate pricing based on your location and preferred shipping method.
We offer free replacement parts within one year of purchase, including shipping costs. If any part needs to be replaced within this period, we will cover all associated expenses.
From the second year to the third year, we provide free replacement parts; however, the buyer is responsible for the shipping costs.
After three years, replacement parts are available at half price, with the buyer covering the shipping costs.
If you need replacement parts, simply log in to your account, view the order using the "Complete Orders" link under the My Account menu, and click the "Request Replacement Parts" button. We will notify you via email once your request has been processed and shipped.
This is a premium aluminum alloy folding Pilates Reformer designed for versatility and convenience. Constructed with a durable lightweight aluminum frame, this reformer features a sleek, modern design that combines professional-grade functionality with space-saving practicality.
The reformer includes all essential components: a comfortable padded carriage that glides smoothly along precision rails, adjustable spring resistance system for variable tension control, padded headrest and shoulder blocks for proper alignment, and sturdy footbar positioning for various exercise positions. The high-quality pulleys and ropes provide smooth operation for upper body and coordination exercises.
What sets this reformer apart is its innovative folding mechanism, allowing you to easily collapse and store the unit when not in use - perfect for home studios, small spaces, or mobile instructors. Despite its foldable design, it maintains the stability and performance standards expected from professional Pilates equipment.
The neutral-toned upholstery is both comfortable and easy to clean, while the aluminum construction ensures longevity and resistance to wear. This reformer supports a full range of classical and contemporary Pilates exercises, making it suitable for beginners through advanced practitioners seeking to improve strength, flexibility, and body awareness in their practice.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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